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Consumer Law News
FTC Settles Two Complaints Charging Rebate-Fulfillment Violations
Under the terms of separate consent agreements announced today, the Federal Trade Commission has settled charges against two companies for unfair and deceptive rebate practices. The Commission’s complaint against Soyo, Inc., alleges that most of Soyo’s rebates were delivered late – in some cases, consumers had to wait a year or longer for their checks to arrive. The Commission’s complaint against the InPhonic alleges that, in connection with its advertised rebate offers, among other things, the company failed to provide promised documents needed to obtain rebates, to send out rebate checks in the time promised, and to disclose adequately certain material terms and conditions prior to purchase. The settlements bar the companies from similar violations in the future and require them to pay outstanding rebates to affected consumers.
“When it comes to rebates, protecting consumers’ rights is a Commission priority,” said Lydia Parnes, Director of the FTC’s Bureau of Consumer Protection. “Rebate terms must be disclosed up-front and clearly, and rebates must be delivered on time.” Read more at ftc.gov.
Definition:
If you’re approached by an unfamiliar charity, check it out. Most states require charities to register with them and file annual reports showing how they use donations. Ask your state or local consumer protection agency how to get this information.
Better Business Bureaus BBB
Definition:
Better Business Bureaus (BBBs) are nonprofit organizations supported primarily by local business members. The focus of BBB activities is to promote an ethical marketplace by encouraging honest advertising and selling practices, and by providing alternative dispute resolution.
Fake Check Scams
Definition:
Fake check scammers hunt for victims. They scan newspaper and online advertisements for people listing items for sale, and check postings on online job sites from people seeking employment. They place their own ads with phone numbers or email addresses for people to contact them.
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